Your experience is important to us
Territory Sportsmedicine is committed to improving the health and wellbeing of our patients by providing world-leading and outstanding patient care in a modern, innovative and supportive environment.
Feedback about our patients’ experiences provides valuable information about what we are doing well and where we can improve. Please let us know what you think, because we value your opinion.
We encourage you to submit a ‘Patient Feedback’ form online below or request a copy upon your next visit to TSM. At TSM, we believe that both positive and negative feedback can help us provide you with a better experience. If you are unhappy with the service or care you are receiving, you have the right to provide this feedback and feel confident doing so. We are always looking for ways to improve our standards, treatment and quality of care to ensure patient experiences and outcomes are successful.
If you would like to make a complaint in writing, please send a letter to the following address:
Practice Manager
Territory Sportsmedicine
PO Box 740
Darwin, Parap, NT 0804